Senior expertise. Junior cost.
Senior B2B operator with deep expertise + an expandable network of vetted subcontractors when needed — at 30-60% the cost of a junior in-house IT hire. Measurable ROI against the starting point, quarterly reviews.
- You have complex automation needs spanning multiple departments.
- You're considering building an in-house tech team but the lead time is 6-12 months.
- You need senior judgment (architect-level decisions) without paying senior in-house salaries.
- You want measurable ROI tracked against the starting point — not just 'hours saved' anecdotes.
- 2-week deep audit: 5-8 key-person interviews, on-site process observation, 18-month roadmap with quarterly breakdown.
- Senior B2B operator (Robert Milos) assigned to your account + a vetted subcontractor network for specialized competencies (front-end design, dedicated DevOps, AI/ML, mobile) — brought in when needed.
- Deep audit (2 weeks): tech stack review, scalability gaps, security & compliance baseline.
- A process optimisation layer before every Sprint: before building anything, we look at where the process can be shortened or made more efficient — we automate the streamlined version.
- Build phase (4-8 weeks): production-grade implementation with monitoring, logging, CI/CD.
- Quarterly business reviews with ROI tracking against pre-defined KPIs.
- Dedicated SLA: 4h response on critical issues, 24h on standard requests.
How I work
Strategy call
60 min: business context, scaling roadmap, partnership fit assessment.
Deep audit phase
2 weeks: multi-stakeholder interviews, current system review, gap and optimisation analysis.
Architecture & roadmap
Multi-quarter plan with build/buy decisions per area, presented to leadership.
Build phase
4-8 weeks per Sprint: production-grade delivery with monitoring and CI/CD.
Ongoing retainer
Quarterly reviews, ROI tracked against the starting point, scaling plans, tech debt management.
Example tasks
End-to-end customer journey automation
Full pipeline from marketing to onboarding to retention, integrated across all systems.
Supplier & partner integrations at scale
API-based supply chain orchestration, EDI handling, automated reconciliation.
Internal BI & ops dashboards
Real-time business intelligence with role-based access and custom reporting workflows.
ERP customization & extensions
Custom modules on top of existing ERP (SAP, Microsoft, NetSuite) without vendor lock-in.
AI assistant deployment for ops teams
Internal AI tools wired into your data with anonymization & guardrails.
Expected ROI
Frequently asked
Q01How can one person handle a project this size?
I'm Robert Milos — a senior B2B operator and the single point of contact for all decisions, code reviews, and architect-level questions. For specialized competencies (front-end design, dedicated DevOps, AI/ML, mobile development) I bring in a vetted subcontractor network under written NDA. Everyone is EU-based; you always communicate with me directly.
Q02How is this different from a typical agency?
I don't sell hours — I sell measurable outcomes. Every Sprint has a pre-defined ROI baseline. If I don't hit it within 90 days, I keep working at no extra cost until I do.
Q03What about EU data residency and GDPR?
All infrastructure is EU-hosted (Germany). Written DPA standard. LLM API calls are anonymized. 30-day data export at contract end. I'm a partner, not a vendor lock-in.
Q04What if we want to bring this in-house later?
I hand off everything: source code, infrastructure-as-code, runbooks, training. I can also help recruit and onboard your in-house team during the transition.
Q05Do you require a long-term contract?
Sprint contract: fixed scope, fixed price. Retainer: 3-month minimum, then monthly cancellation. No 1-2 year lock-ins.
Scaling fast and building infrastructure at the same time?
Book a 60-minute strategy call. I'll map your scaling roadmap and tell you whether this model fits — or whether you should hire in-house instead.
Book Strategy Call